Successful companies develop strategies to retain customers. This is one of the primary responsibilities of professionals working in customer relationship management (CRM). They are also responsible for reaching out to potential customers and developing marketing strategies.
Students enrolled in online MBA programs in customer management will develop the skills necessary to retain customers and reach potential customers. This is done by utilizing technology and effective, proven marketing. The following are common courses students earning MBAs in customer management must complete: customer management, pricing optimization, financial forecasting, and data mining.
People with experience in sales and marketing frequently enroll in MBA programs in customer management. Since most companies highly value employees with both graduate-level education and work experience, it’s very smart to obtain an MBA through an online program. Many people experience significant pay increases after earning an MBA, so it’s not uncommon to be rewarded with a pay increase exceeding 30 percent after successfully completing an MBA program. During 2008, the median salary for customer management specialists was more than $87,000 a year.
More companies are setting aside additional resources to improve their customer relations. Therefore, customer management and retention specialists should be in high demand through the near future.
Customer Management MBA Degree Programs
|Southern New Hampshire University You have goals. Southern New Hampshire University can help you get there. Whether you need a bachelor's degree to get into a career or want a master's degree to move up in your current career, SNHU has an online program for you. Find your degree from over 200 online programs. Learn More >|
|Grand Canyon University (GCU) With a spotlight on intellectual creativity and innovation for the 21stcentury, the College of Humanities and Social Sciences at GCU provides a job focused education. It blends the study of traditional humanities in a modern context. Through academic inquiry and beyond the box thinking, the college advances our society and its accomplishments. Learn More >|
|Kaplan University Kaplan University's campus locations provide the facilities, faculty, staff and career programs to help you achieve your personal goals. You can learn from professionals specializing in identifying career opportunities and preparing students for a brighter future. Learn More >|
|Northcentral University Northcentral University (NCU) was founded to provide accessible, high-quality, online graduate degrees to working professionals. As a regionally accredited, online university, NCU serves students worldwide, focusing on Doctoral and Master's degree programs in the Schools of Business and Technology Management, Education, Psychology, and Marriage and Family Sciences. Learn More >|
|Colorado Technical University (CTU) CTU could help you connect to what matters most: a powerful professional community, faculty who are real-world professionals, and innovative technology. Learn More >|